Order Options

Four ways to order

  1. Online

  2. Phone

  3. Fax

  4. Mail / E-Mail

Online orders

Ordering online is the fastest, most efficient way to place an order. To keep pace with technology and the needs of our customers, we’re continually improving and adding new features to our Web site.

At http://www.exor-rd.com, our online store, you will see our full range of products.


Ordering via our Web site

(U.S. and Canada customers only)

New and existing customers can place orders via the Web site for direct shipment (in the USA and Canada). Online orders can be procured by all major credit cards for immediate processing and shipment. Online orders can also be processed through local distribution, or direct via purchase order or electronic transfer.


(Outside the U.S. and Canada)

If you are outside the USA or Canada, you can place an order request through our store, however, we can only ship products to a valid USA or Canada shipping address. If you cannot provide a valid USA or Canada shipping address your order will be forwarded (via an e-mail message) to the international affiliate closest to you. This may be within your country of origin or in a nearby country. The international affiliate will contact you with details about your order, pricing and their terms and conditions. If you wish to continue with the order, any arrangements and contracts made are strictly between you and the contacting affiliate. These affiliates provide both products and technical support. We forward or respond to all international orders, but we cannot accept any responsibility or provide technical support for orders placed through our international affiliates. To view the list of international affiliates, visit our site.

E-commerce pricing

All prices reflect U.S. dollars; this is the only currency in which we trade.

Online order processing

Your order is entered into our business system automatically. You will receive an order confirmation (to the e-mail address provided) after we receive your order. In general, we ship orders available in stock from our Cincinnati, Ohio warehouse on the day the order is entered, if received before 2 p.m. EST on a business day.

Phone orders

Our goal is to answer your call in the shortest time possible. Historically, over 90 percent of our callers have waited less than 2 minutes on average before they talk to a representative.

Fax orders

Our fax machines are available 24 hours a day, seven days a week. If you order over a weekend or on a national or company holiday, your order will not be processed until the next business day. Be aware that our terms and conditions will still apply. Our goal is to enter all orders the same day they are received. You will receive a faxed confirmation of your order. Our fax number for Sales is (513) 874-2707.

Mail / E-Mail orders

Use your company form and mail to:

EXOR - Sales Dept.
10150 International Blvd.
Cincinnati, Ohio 45246

OR

E-Mail to: [javascript protected email address]